Judgment No. 923
Decision
THE COMPLAINT IS DISMISSED.
Consideration 12
Extract:
"In case of doubt it is for the staff member to show exactly what the treatment was if he is contending that the maximum limit does not apply."
Keywords
evidence; burden of proof; disclosure of evidence; maximum limit; request by a party; medical expenses; health insurance
Consideration 11
Extract:
The complainant's "claim to costs is receivable because the organisation did not answer his claim to the refund and indeed did nothing at all until he had actually filed this complaint."
Keywords
receivability of the complaint; settlement out of court; exception; costs; case pending
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