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Receivability of the complaint (76, 77, 78, 947, 88, 89, 656, 743, 94, 95, 96, 97, 98, 99, 734, 748, 749,-666)

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Keywords: Receivability of the complaint
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  • Judgment 3106


    113th Session, 2012
    United Nations Industrial Development Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 4

    Extract:

    The Organization argues that the complainant's internal appel was irreceivable, because the issues raised in it were determined by the Tribunal in its judgment on one of his earlier complaints, and that the present complaint is therefore barred by res judicata.
    "As explained in Judgment 2316, under 11: "Res judicata operates to bar a subsequent proceeding if the issue submitted for decision in that proceeding has already been the subject of a final and binding decision as to the rights and liabilities of the parties in that regard." A decision as to the "rights and liabilities of the parties" necessarily involves a judgment on the merits of the case. Where, as here, a complaint is dismissed as irreceivable, there is no judgment on the merits and, thus, no "final and binding decision as to the rights and liabilities of the parties". Accordingly, the present complaint is not barred by res judicata."

    Reference(s)

    ILOAT Judgment(s): 2316

    Keywords:

    internal appeal; receivability of the complaint; res judicata;



  • Judgment 3080


    112th Session, 2012
    World Health Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 25

    Extract:

    "[T]he rule laid down in Article VII, paragraph 1, of the Statute of the Tribunal that internal means of redress must first be exhausted does not apply to a claim for compensation for moral injury, which constitutes a claim for consequential relief which the Tribunal has the power to grant in all circumstances (see Judgment 2609, under 10, or Judgment 2779, under 7)."

    Reference(s)

    ILOAT reference: Article VII, paragraph 1, of the Statute
    ILOAT Judgment(s): 2609, 2779

    Keywords:

    iloat statute; internal remedies exhausted; moral injury; receivability of the complaint; request by a party;



  • Judgment 3034


    111th Session, 2011
    European Organisation for the Safety of Air Navigation
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 14

    Extract:

    It must be emphasised in this respect that [...] the conditions governing the receivability of complaints before the Tribunal are governed exclusively by the provisions of its own Statute. As was recently recalled in Judgment 2863, which was delivered in a case also concerning Eurocontrol, an rganisation which has recognised the jurisdiction of the Tribunal may not depart from the rules which it has thus accepted. Article VII, paragraph 2, of the Statute of the Tribunal states that, “[t]o be receivable, a complaint must […] have been filed within ninety days after the complainant was notified of the decision impugned or, in the case of a decision affecting a class of officials, after the decision was published”. It is therefore unlawful for Article 93 of the Staff Regulations to set a different time limit for filing a complaint by specifying that that limit is three months instead of ninety days. Moreover the Tribunal’s case law indicates that the time limit laid down in the above-mentioned Article VII, paragraph 2, starts to run on the day after, and not on the day on which, the impugned decision is taken (see, for example, Judgment 2244, under 5).

    Reference(s)

    ILOAT Judgment(s): 2244

    Keywords:

    iloat statute; late filing; receivability of the complaint;

    Consideration 9

    Extract:

    [A]ttention must be drawn to the fact that the rules concerning the receivability of complaints before the Tribunal are established exclusively by its own Statute. In particular, the possibility of lodging a complaint against an implied rejection is governed solely by the provisions of Article VII, paragraph 3, of the Statute, which states that an official may file a complaint “[w]here the Administration fails to take a decision upon any claim of an official within sixty days from the notification of the claim to it”. When an organisation forwards a claim before the expiry of the prescribed period of sixty days to the competent advisory appeal body, this step itself constitutes “a decision upon [the] claim” within the meaning of these provisions, which forestalls an implied rejection which could be referred to the Tribunal (see, on these points, Judgments 532, 762, 786 or 2681). As it is not disputed that, in the instant case, the Agency had forwarded the complainants’ internal complaints to the Joint Committee for Disputes within this prescribed period of time, the persons concerned were wrong in believing that they could challenge the implied rejection of these complaints.

    Reference(s)

    ILOAT Judgment(s): 532, 762, 786, 2681

    Keywords:

    direct appeal to tribunal; iloat statute; internal remedies exhausted; receivability of the complaint;



  • Judgment 3002


    111th Session, 2011
    European Patent Organisation
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Considerations 13 to 15

    Extract:

    "As the Tribunal has repeatedly stated, it should not entertain a complaint filed out of time [...]. In particular, the fact that a complainant may have discovered a new fact showing that the impugned decision is unlawful only after the expiry of the time limit for submitting an appeal is not in principle a reason to deem his or her complaint receivable (see, for example, Judgments 602, under 3, 1466, under 5 and 6, or 2821, under 8).
    It is true that, notwithstanding these rules, the Tribunal's case law allows an employee concerned by an administrative decision which has become final to ask the Administration for review either when some new and unforeseeable fact of decisive importance has occurred since the decision was taken, or else when the employee is relying on facts or evidence of decisive importance of which he/she was not and could not have been aware before the decision was taken (see Judgments 676, under 1, 2203, under 7, or 2722, under 4). However, the fact that, after the expiry of the time limit for appealing against a decision, the Tribunal has rendered a judgment on the lawfulness of a similar decision in another case, does not come within the scope of these exceptions.
    In particular, in the instant case, the complainant's argument that the delivery of Judgment 2359 constitutes a new and unforeseeable fact of decisive importance, within the meaning of the above-cited case law, is to no avail. In Judgment 676 the Tribunal did accept that the delivery of one of its judgments could be described in these terms and could therefore have the effect of reopening the time limit within which a complainant could lodge an appeal. But the circumstances of the case were very special in that the Tribunal, in previous judgments which it cited in that case, had formulated a rule which had greatly altered the position of certain staff members of an organisation and which, although already applied by the organisation, had until then not been published or communicated to the staff members concerned. No exceptional circumstances of this nature exist in the instant case [...]."

    Reference(s)

    ILOAT Judgment(s): 602, 676, 1466, 2203, 2359, 2722, 2821

    Keywords:

    internal remedies exhausted; judgment of the tribunal; late appeal; new time limit; receivability of the complaint; suspension of the execution of a judgment; time bar; time limit;



  • Judgment 2996


    110th Session, 2011
    European Molecular Biology Laboratory
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 8

    Extract:

    "While procedural rules and time limits usually apply to the officials of international organisations without it being necessary to recapitulate them when a decision is notified, this is not the case where a rule expressly establishes an obligation to provide this information when notifying a decision [...] and where this formality has not been respected. [...] [T]he principle of good faith requires that an official's complaint will not be deemed irreceivable owing to his or her failure to lodge an internal appeal, if the organisation itself has not abided by the requisite formalities enabling the official to submit an appeal."

    Keywords:

    duty to be informed; duty to know the rules; good faith; ignorance of the rules; internal remedies exhausted; patere legem; receivability of the complaint; written rule;



  • Judgment 2975


    110th Session, 2011
    World Health Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 9

    Extract:

    Organisation's failure to fully investigate allegations of harassment / Non-renewal of a fixed-term appointment as a result of restructuring.
    "The case law allows that where the Administration has failed to take a decision 'within sixty days from the notification of the claim to it', as provided for by Article VII, paragraph 3, of the Statute of the Tribunal, and the staff member has done all that is legally possible to secure a final decision within a reasonable time and a decision is not received, he or she may proceed directly before the Tribunal without waiting for a final decision (see Judgment 2631, under 3)."

    Reference(s)

    ILOAT reference: Article VII, paragraph 3, of the Statute
    ILOAT Judgment(s): 2631

    Keywords:

    absence of final decision; direct appeal to tribunal; iloat statute; receivability of the complaint; time limit;



  • Judgment 2965


    110th Session, 2011
    United Nations Industrial Development Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 11

    Extract:

    "[I]t is well established by the Tribunal's case law that a complainant may not, in his or her rejoinder, enter new claims not contained in his or her initial complaint (see, for example, Judgments 960, under 8, or 1768, under 5)."

    Reference(s)

    ILOAT Judgment(s): 960, 1768

    Keywords:

    new claim; receivability of the complaint; rejoinder;



  • Judgment 2952


    109th Session, 2010
    European Organisation for the Safety of Air Navigation
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 3

    Extract:

    "The complainant does not allege the non-observance of any of the terms of his appointment or of any of the Staff Regulations applicable to him. Nor does he claim that the Agency has infringed his rights as a member of the Staff Committee. [...] Further, he does not claim to have suffered any loss, damage or other injury, and does not point to any decision affecting him directly or which would have legal consequences for him individually. Thus, he has not established any cause of action [...] or raised any matter that may be the subject of a complaint to the Tribunal."

    Reference(s)

    ILOAT Judgment(s): 1852

    Keywords:

    cause of action; general decision; lack of injury; receivability of the complaint; staff representative;



  • Judgment 2939


    109th Session, 2010
    European Patent Organisation
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 9

    Extract:

    "Article VII, paragraph 1, of the Statute of the Tribunal provides that a complaint is not receivable unless the internal means of redress have been exhausted. Although the Statute does not expressly allow for any exception to this requirement, the Tribunal's case law is clear that 'where the pursuit of the internal remedies is unreasonably delayed the requirement of Article VII, paragraph 1, will have been met if, though doing everything that can be expected to get the matter concluded, the complainant can show that the internal appeal proceedings are unlikely to end within a reasonable time' [...]."

    Reference(s)

    ILOAT reference: Article II, paragraph 1, of the Statute
    ILOAT Judgment(s): 1829, 2039

    Keywords:

    direct appeal to tribunal; iloat statute; internal remedies exhausted; reasonable time; receivability of the complaint;

    Consideration 11

    Extract:

    "[T]he complainants ought to have established that their internal appeal had, in fact, been unduly delayed. Instead of so doing, however, the complainants unilaterally ascertained what in their view would constitute unreasonable delay at the time they filed their appeal. [T]hey did not communicate with the Internal Appeals Committee for the purpose of having the appeal expedited and neither did they make any enquiries to ascertain when the Office's first response would be filed."

    Keywords:

    delay; internal appeal; internal remedies exhausted; receivability of the complaint;



  • Judgment 2912


    109th Session, 2010
    International Federation of Red Cross and Red Crescent Societies
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 6

    Extract:

    "According to Article VII, paragraph 1, of the [Tribunal's]Statute, '[a] complaint shall not be receivable unless the decision impugned is a final decision and the person concerned has exhausted such other means of resisting it as are open to him under the applicable Staff Regulations'. The only exceptions allowed under the Tribunal's case law to this requirement that internal means of redress must have been exhausted are cases where staff regulations provide that decisions taken by the executive head of an organisation are not subject to the internal appeal procedure, where there is an inordinate and inexcusable delay in the internal appeal procedure, where for specific reasons connected with the personal status of the complainant he or she does not have access to the internal appeal body or, lastly, where the parties have mutually agreed to forgo this requirement that internal means of redress must have been exhausted (see, for example, Judgments 1491, 2232, 2443, 2511 and the case law cited therein, and 2582)."

    Reference(s)

    ILOAT Judgment(s): 1491, 2232, 2443, 2511, 2582

    Keywords:

    absence of final decision; delay; direct appeal to tribunal; iloat statute; internal appeal; internal remedies exhausted; receivability of the complaint;



  • Judgment 2907


    108th Session, 2010
    United Nations Industrial Development Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 10

    Extract:

    "[A]ccording to the Tribunal's case law as established in Judgments 752, under 4, and 2821, under 9, for example, exceptions may be made to the applicable time limits when an organisation, by misleading the complainant or concealing some paper from him or her, has deprived that person of the possibility of exercising his or her right of appeal, in breach of the principle of good faith."

    Reference(s)

    ILOAT Judgment(s): 752, 2821

    Keywords:

    good faith; internal appeal; internal remedies exhausted; late appeal; receivability of the complaint; time limit;



  • Judgment 2903


    108th Session, 2010
    United Nations Industrial Development Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Considerations 9 to 11

    Extract:

    The complainant submits that the rejection of his second appeal on receivability grounds was incorrect. He argues that the breach of the Organisation's duty of care could only become apparent in the months or years that followed his separation from service and he considers that it had taken a decision against him, i. e. the decision to exclude him from a competition for a post, though it did not convey that decision to him.
    "The Tribunal finds that the complaint is irreceivable. Staff Rule 212.02 provides that a former staff member may bring an internal appeal against administrative decisions in accordance with Staff Regulation 12.1. That latter provision limits the internal appeal procedure to appeals of administrative decisions in relation to the non-observance of the terms of appointment, including all pertinent regulations and rules."
    "In the present case, the complaint arises from circumstances occurring after the complainant's separation from UNIDO and, therefore, is excluded by the Staff Regulations and Rules."
    "Further, although former officials may file complaints with the Tribunal, the Statute limits the Tribunal's jurisdiction to complaints alleging the non-observance of an official's terms of appointment and such provisions of the relevant Staff Regulations applicable to the case."

    Keywords:

    candidate; competence of tribunal; competition; internal appeal; non official; ratione personae; receivability of the complaint; right of appeal; separation from service; status of complainant; time bar;



  • Judgment 2901


    108th Session, 2010
    International Telecommunication Union
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 8

    Extract:

    "As the Tribunal had occasion to explain in Judgment 456, under 2, the purpose of [the] provisions [of Article VII, paragraph 3, of its Statute] is twofold. Their first aim is to enable an official to defend his or her interests by going to the Tribunal when the Administration has failed to take a decision. Their second aim is to prevent a dispute from dragging on indefinitely, which would undermine the necessary stability of the parties' legal relations. It follows from these twin purposes that, if the Administration fails to take a decision on a claim within sixty days, the person submitting it not only can, but must refer the matter to the Tribunal within the following ninety days, i.e. within 150 days of his or her claim being received by the organisation, otherwise his or her complaint will be irreceivable."

    Reference(s)

    ILOAT reference: Article VII, paragraph 3, of the Statute
    ILOAT Judgment(s): 456

    Keywords:

    absence of final decision; direct appeal to tribunal; iloat statute; implied decision; receivability of the complaint; staff member's duties;

    Consideration 10

    Extract:

    "The Tribunal's case law [...] allow[s] a complaint against an implied rejection to be deemed receivable, notwithstanding the expiry of the time limit for filing a complaint, if a particular step taken by an organisation, such as sending a dilatory reply to the complainant, might give that person good reason to infer that his or her claim is still under consideration (see Judgment 941, under 6)."

    Reference(s)

    ILOAT Judgment(s): 941

    Keywords:

    absence of final decision; good faith; implied decision; internal appeal; late appeal; late filing; receivability of the complaint; time bar; time limit;



  • Judgment 2892


    108th Session, 2010
    International Telecommunication Union
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Considerations 6-8

    Extract:

    "The ITU argues that the [...] complaint with respect to the complainant's dismissal is [...] irreceivable on the basis that, as he has not pursued his internal appeal following his request [...] for a final review of the decision to dismiss him [...]. [T]he question remains whether the Staff Regulations and Staff Rules permit an internal appeal once a person has ceased to be a staff member. If they do not, the steps taken by the complainant to initiate an internal appeal were ineffective. More to the point, there were no internal remedies that he could pursue before lodging his complaint."
    "Chapter XI of the ITU Staff Regulations and Staff Rules makes provision for appeals by staff members. [...] There is nothing in Chapter XI of the Staff Regulations and Staff Rules to indicate that a former staff member may lodge an appeal as therein provided. [...] In these circumstances, the term "staff member" in Chapter XI is to be construed as restricted to a serving staff member."
    "In Judgment 2840, also a case where the relevant regulations and rules relating to internal appeals referred only to a "staff member" and not a "former staff member", it was held that "where a decision has not been communicated until after a staff member has separated from service, the former staff member does not have recourse to the internal appeal process". The same is true of a staff member who has either been summarily dismissed or dismissed with such short notice that it is impracticable to commence internal appeal proceedings before the dismissal takes effect."

    Reference(s)

    ILOAT Judgment(s): 2582, 2840

    Keywords:

    definition; direct appeal to tribunal; internal remedies exhausted; official; receivability of the complaint; staff regulations and rules; status of complainant; vexatious complaint;



  • Judgment 2887


    108th Session, 2010
    United Nations Educational, Scientific and Cultural Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 5

    Extract:

    "The letter of 19 December 2007 conveyed the Director- General's reasons and his final decision rejecting the complainant's internal appeal. The subsequent letter of 24 January 2008 did not alter that earlier decision and provided no new grounds for it. Accordingly, it did not give rise to new time limits (see Judgment 2011, under 18). As the complaint was not filed within ninety days of the notification of the final decision dated 19 December 2007, as required by Article VII, paragraph 2, of the Tribunal's Statute, it is irreceivable."

    Reference(s)

    ILOAT reference: Article VII, paragraph 2, of the Statute
    ILOAT Judgment(s): 2011

    Keywords:

    complaint; confirmatory decision; decision; new time limit; receivability of the complaint; time bar; time limit;

    Consideration 4

    Extract:

    Following the adoption by UNESCO of new classification standards, the complainant sought reclassification of her post. The Job Evaluation Committee and a desk audit confirmed that her post was appropriately classified at grade G-6. The Director-General endorsed that grading. The complainant seized the Tribunal but her complaint was dismissed as irreceivable.
    "The complainant's arguments as to the date of the final decision dismissing her internal appeal must be rejected. The letter of 17 October 2007 clearly indicated that the results of the desk audit would be communicated to the complainant together with the final decision. In that context, the letter of 19 December 2007 informing her of those results and of the Director-General's decision that no compensation would be granted and that her post would be maintained at grade G-6 could only be construed as a final decision with respect to her internal appeal. Although it would have been preferable if the letter of 19 December 2007 had expressly stated that it was a final decision and indicated that it could only be challenged by a complaint filed with the Tribunal, the subsequent letter of 24 January 2008 still allowed the complainant sufficient time within which to file a complaint."

    Keywords:

    complaint; decision; individual decision; internal appeal; receivability of the complaint; time bar; time limit;



  • Judgment 2882


    108th Session, 2010
    World Intellectual Property Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 6

    Extract:

    "Although rules of procedure must be strictly complied with, they must not be construed too pedantically or set traps for staff members who are defending their rights. If these staff members break such a rule, the penalty must fit the purpose of the rule. Consequently, a staff member who appeals to the wrong body does not on that account forfeit the right of appeal (see Judgments 1734, under 3, and 1832, under 6). [...] The fact that an appeal is mistakenly submitted directly to the Appeal Board, as occurred in this case, cannot entail the irreceivability of the appeal. The Appeal Board has a duty to forward to the Director General any document which is intended for his attention and which has been sent to it in error, in order that it may be treated as a request for review."

    Reference(s)

    ILOAT Judgment(s): 1734, 1832

    Keywords:

    breach; due process; executive head; formal requirements; good faith; internal appeal; internal appeals body; interpretation; organisation's duties; proportionality; purpose; receivability of the complaint; right of appeal; staff member's duties; written rule;



  • Judgment 2878


    108th Session, 2010
    United Nations Industrial Development Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 10

    Extract:

    "The Tribunal finds that the Organization failed to deal with the complainant's appeal in a timely and diligent manner as the internal appeal process lasted for approximately 21 months, which is unacceptable in view of the simplicity of the appeal which hinged primarily on a question of receivability (see Judgment 2841, under 9). Therefore the Tribunal awards the complainant 1,500 euros in damages."

    Reference(s)

    ILOAT Judgment(s): 2841

    Keywords:

    administrative delay; delay; internal appeal; material damages; organisation's duties; reasonable time; receivability of the complaint; time limit;



  • Judgment 2868


    108th Session, 2010
    South Centre
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Considerations 12-13

    Extract:

    "On the issue of receivability, the Centre contends that [...] the complainant was late in filing his appeal with the Board, and that his complaint is therefore not receivable."
    "The Tribunal rejects this objection to receivability. [T]he Chairman of the Board advised the complainant that the Board had decided to grant his request for review of the administrative decisions despite the late filing of the notice of appeal. [T]he Appellate Body accepted the appeal and, as no objection was then taken, it is not open to the Centre to object before the Tribunal."

    Keywords:

    delay; internal appeals body; rebuttal; receivability of the complaint; staff regulations and rules; time bar; time limit;



  • Judgment 2866


    108th Session, 2010
    European Patent Organisation
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Considerations 4 and 5

    Extract:

    The complainant challenged the Organisation's decision not to grant her the expatriation allowance provided for in Article 72 (1) of the Service Regulations. The Tribunal held that she had failed to adduce cogent evidence that she fulfilled the requirements for the granting of the said allowance.
    "The EPO argues that although it was outside the time contemplated in Article 109(2) of the Service Regulations, a decision on the complainant's appeal was taken by the President and the appeal was forwarded to the Internal Appeals Committee prior to the complaint being filed. Accordingly, there was no longer an implicit rejection of the complainant's appeal and Article VII, paragraph 3, of the Tribunal's Statute does not apply. In its view, as the Tribunal held in Judgment 533, under 5, the complaint is irreceivable on the grounds that the internal means of redress have not been exhausted."
    "The EPO's reliance on Judgment 533 is misplaced. In the present case, by the EPO's own admission the decision was not taken within the time provided in Article 109(2) of the Service Regulations. As the Tribunal stated in Judgment 2562, under 6:
    "The EPO cannot be heard to argue that the complainant has failed to exhaust internal means of redress when the sole reason for his failing to do so was the EPO's own failure to abide by its own Service Regulations and to follow the timelines under Article 109(2). [...]"
    Accordingly, the complaint is receivable."

    Reference(s)

    ILOAT reference: Article VII, paragraph 3, of the Statute
    Organization rules reference: Article 109(2) of the Service Regulations
    ILOAT Judgment(s): 533, 2562

    Keywords:

    administrative delay; direct appeal to tribunal; implied decision; internal appeal; internal appeals body; internal remedies exhausted; reasonable time; receivability of the complaint; time bar; time limit;



  • Judgment 2863


    108th Session, 2010
    European Organisation for the Safety of Air Navigation
    Extracts: EN, FR
    Full Judgment Text: EN, FR

    Consideration 3

    Extract:

    The complainant was notified of the decision he impugns before the Tribunal on 11 March 2008 and filed his complaint against the Eurocontrol Agency on 11 June 2008. The Agency contends that the complainant had three months as from 11 March 2008 to submit a complaint to the Tribunal in accordance with Article 93(3) of the Staff Regulations governing officials of the Eurocontrol Agency.
    "The Tribunal draws attention to the fact that the conditions for the receivability of complaints submitted to it are governed exclusively by the provisions of its own Statute. An organisation which has recognised the jurisdiction of the Tribunal may not depart from the rules which it has thus accepted. Article VII, paragraph 2, of the Statute of the Tribunal stipulates that '[t]o be receivable, a complaint must [...] have been filed within ninety days after the complainant was notified of the decision impugned or, in the case of a decision affecting a class of officials, after the decision was published'.
    It is therefore unlawful for Article 93 to set a different time limit for filing a complaint with the Tribunal by specifying that this must be done within three months rather than within ninety days. In the instant case the complainant, who was notified of the impugned decision on 11 March 2008, had ninety days to refer the matter to the Tribunal. While he is quite right in arguing that this period of time began on the day after that on which he had received notification and not on the date of notification itself, in accordance with the Tribunal's case law, his complaint is nonetheless time-barred, since this ninety-day period expired on 10 June. His complaint filed on 11 June 2008 was lodged on the ninety-first day after the day following that on which he was notified of the decision."

    Reference(s)

    ILOAT reference: Article VII, paragraph 2, of the Statute
    Organization rules reference: Article 93(3) of the Staff Regulations governing officials of the Eurocontrol Agency

    Keywords:

    complaint; condition; date; date of notification; difference; flaw; general decision; iloat statute; individual decision; organisation's duties; publication; receivability of the complaint; staff regulations and rules; start of time limit; time bar; time limit; written rule;

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